Kano model

Descripción de cómo los valores de los atributos cambian con el tiempo en el modelo de Kano. Fuente: Craigwbrown

Business Products

Kano Model for Product Management and Customer Satisfaction

April 6, 2024

Milthon Lujan Monja

The success of any business depends on customer satisfaction. The Kano model is a powerful tool that helps companies understand ...